If there is one key lesson that the COVID-19 pandemic has taught us, it is this: new uncertainties are always lurking around the corner. And when disruptions come, they come hard and fast – as seen in the last three years.
From remote working to supply chain woes, many organisations were caught unprepared as they struggled to adapt to the new normal. With their people ill-equipped to deal with the newfound complexities, most were not agile enough to react. They either fell behind or even ceased to exist.
More difficulties lie ahead. We may be at the tail-end of the pandemic, but the uncertainties are only beginning. Look at how countries are slowly pivoting from globalisation to localisation; the growing divide between the two superpowers – the United States and China – will likely affect us all; and the digital disruption is set to threaten more livelihoods and even entire industries. It is truly a volatile, uncertain, complex, and ambiguous world today.
